I have received the wrong product. How do I get the right product?
Oops, we made a mistake when packing. We of course will be happy to solve this problem for you. Feel free to contact our customer service at firstname.lastname@example.org so we can help you immediately.
If you like, you can already send the wrong product back to us using the enclosed return form. The costs of sending will then be reimbursed to you later.