1. Which delivery options can I choose?

    With us you cannot choose from different delivery options. Within the Netherlands we work with GoParcel ( goparcel.nl is a website that stands between the webshop and the carrier. They therefore do not deliver packages themselves ) and internationally with FeDex. When you receive your track and ...

  2. What is your average delivery time?

    In the Netherlands the following applies: ordered before 3 p.m., delivered the next day. Please note that this might vary due to the Corona Pandemic. For international orders: Europe: 2 - 8 days United Kingdom 4 - 10 days United States 10 - 31 days Rest of the world 10 - ...

  3. How can I track my order?

    The moment your order is shipped out from our warehouse you will receive an e-mail with a track and trace code for your package. You can enter this code on the website www.PostNL.nl or www.dhl.com to see where your package is at that moment and the expected delivery time.

  4. Can I have my order delivered to a collection point?

    Unfortunately, you cannot select this option directly on our website. However, you do have the possibility to change your delivery address with your track and trace code from www.PostNL.nl or www.dhl.nl . You can log in and choose to have your package delivered to a Parcel Point. You can pick ...

  5. Can I order from abroad?

    We ship our products worldwide if requested. We therefore accept credit cards from all countries.

  6. Is it possible to deliver to a PO Box?

    It is not possible to have orders delivered to a PO box.

  7. Do I have to pay import duties to successfully receive my order?

    Do I have to pay import duties to successfully receive my order? 1. You will not have to pay import duties for all orders from the European Union (EU). However, if you have placed an order from outside the European Union (EU), there might be a possibility that you have to pay import duties to ...