An item that I have ordered in the past is cheaper now. How is this possible?
Is an item that you have ordered in the past cheaper now? Then we would like to ask you to first check the following:
• Has your order been delivered more than 7 days ago?
• Is your size sold out?
• Is the offer only valid for different models, sizes or colours?
• Is the offer that you found on a different webshop?
Does one of the above bullet points apply? Then it is unfortunately not possible to settle the discount for you. Do none of the above bullet points apply? Please contact our customer at firstname.lastname@example.org. We are happy to see if we can settle the discount for you.