I have not received a confirmation email. What can I do?
Thank you for your order!
We usually send a confirmation of your order within 30 minutes. Did you not receive anything? Then it may be that our confirmation has ended up in your Junk E-mail or Spam folder. Is this not the case? Send an e-mail to firstname.lastname@example.org. We will send you the confirmation email as soon as possible.
Already created a personal account? Then you can also find your order under the heading Orders in our menu.