Frequently Asked Questions

What is your average delivery time?

In the Netherlands the following applies: ordered before 3 p.m., delivered the next day.

For international orders:

Europe: 2 - 8 days

United Kingdom 2 - 4 days

United States 10 - 24 days

Rest of the world 10 - 24 days

These times may vary when in periods of sale, and thus are not binding.

You will receive an email with track and trace code as soon as your order has been shipped out. This allows you to track your package. For Dutch customers; if you are not at home the first time, PostNL will offer the package again the next day. After the second attempt, PostNL takes your order to the nearest PostNL Parcel Point. The package stays here for two weeks and is then sent back.

Please note the following: The ordered products will only be sent after your payment has been confirmed and checked by us. Besides, Mason Garments does not deliver to P.O. Boxes.

Categories: Shipping And Handeling