Returns and Refunds

 

Items must be returned within 7 days (European countries) be it 14 days (countries outside of the European Union) of the order's delivery date. The item(s) must not be worn, altered or washed and be accompanied by original tags. Footwear must be accompanied by the original box in its original condition, without Post labels. Shipping fees are not refundable.

The balance will be refunded to your method of payments within 14 days of the reception of the item at the Mason Garments warehouse. All returns must be authorized by us prior to the return. Returns should be shipped with a service providing a tracking number and insurance as we are not responsible for delayed or lost packages.

Please use and fill in this: Return Form and include it with your shipment.



Please contact us for Returns and Refunds on the emailaddress below and sent your returns to this address:

Distriweb
Portsmuiden 94
1046 AM Amsterdam - The Netherlands

E-Mailaddress: customerservice@masongarments.com