Shipping and Handling

 

Mason Garments provides worldwide shipping through: Local carrriers & FedEx Express. All shipping services used by Mason Garments provide a tracking number and insurance for the cost of your package. In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested. Days in the following table refer to business days.


Destination: Normal delivery time: Normal shipping cost: Normal shipping cost:
(order value under € 50,00)		 FedEx Express delivery time:
(additional costs may apply)
The Netherlands 1 -2 days Free Shipping € 3,95 -
Europe 4 - 8 days Free Shipping € 5,50 72 hrs
United Kingdom 6 - 8 days € 9,95 € 5,50 72 hrs
United States 10 - 24 days € 14,95 € 5,50 72 hrs
Rest of the World 10 - 24 days € 19,95 € 5,50 72 hrs


The delivery time stated above, is currently subject to change due to the COVID-19 pandemic. Please be aware that it might take some extra time for your order to arrive.

Do I have to pay import duties to successfully receive my order?

You will not have to pay import duties for all orders from the European Union (EU). However, if you have placed an order from outside the European Union (EU), there might be a possibility that you have to pay import duties to successfully receive your order. Mason Garments is not responsible for the possible import duties of your order. Therefore, Mason Garments highly recommends to check the custom laws of your country before placing an order. 


Please note the following: The ordered item(s) will only be sent after the payment is cleared and checked by us. Mason Garments does not deliver to P.O. Boxes address. Moreover, all orders will include an official invoice declaring the exact total amount of the purchased goods in Euro’s. We will not lower the value or mark the item(s) as gift on the invoice of the parcel since it is illegal and in violation with international import regulations as stated in Dutch Law.

WRONG ADDRESS, NON RECEIVED AND RETURNS

If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee (not according to the above table). The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.